FAQ

A: Yes, Kitchen Supplies Pro products are designed with safety as a top priority. We use food-grade ABS plastic for all parts that come into direct contact with food, meeting strict safety standards and ensuring no harmful chemicals leach into your ingredients. The ergonomic handles are made from food-safe TPR, which is non-toxic, soft to the touch, and provides a secure, non-slip grip even when wet. Every product undergoes rigorous testing to ensure it’s durable, easy to clean, and completely safe for daily use in your kitchen.

Q: How long does it take to receive my order?
A: Orders are processed within 1–3 business days. Standard shipping in the USA usually takes 3–7 business days, while international orders may take 7–21 business days depending on customs and location.

Q: Can I track my order?
A: Absolutely! Once your order ships, you will receive a tracking number via email. You can use it to monitor your package through the carrier’s website.

Q: What if my item arrives damaged or defective?
A: Please contact us within 7 days of receiving your order at service@belomio.com with photos. We will provide a replacement or refund promptly.

Q: Do you offer international shipping?
A: Yes, we ship worldwide. Please note that customs fees, import duties, or taxes may apply and are the responsibility of the customer.

Q: Can I cancel or change my order?
A: Orders can be canceled within 3 working days before shipment. After processing, cancellations are no longer possible. Contact us immediately if you need assistance.